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Forum: iCUE Software 02-04-2019, 06:58 PM
Replies: 15
Views: 818
Posted By Greybeard
Welcome Galena :) Well its good to hear that...

Welcome Galena :)

Well its good to hear that the cooler is working. In terms for detection in iCUE, did you make sure that the USB connector from the cooler is plugged in to the Motherboard's USB...
Forum: iCUE Software 02-04-2019, 05:53 PM
Replies: 2
Views: 173
Posted By Greybeard
I've had the same mouse for about 6 months now...

I've had the same mouse for about 6 months now and never ran into this issue. That said, could see why it would be an issue to some since the DPI button is a little raised compared to other mice. I...
Forum: iCUE Software 11-29-2018, 03:58 PM
Replies: 14
Views: 3,972
Posted By Greybeard
What if you disable iCUE from the start up menu?...

What if you disable iCUE from the start up menu? does the system boot up the same?

And since you mentioned that it is some what mouse related, try a different USB port for you mouse and see if...
Forum: iCUE Software 11-29-2018, 03:27 PM
Replies: 2
Views: 419
Posted By Greybeard
The 4th step is currently not available for Dark...

The 4th step is currently not available for Dark Core mouse. It will support Minecraft using default setting for now.

We should have included this part on that blog for clarification. I'll get...
Forum: iCUE Software 11-20-2018, 05:34 PM
Replies: 19
Views: 1,889
Posted By Greybeard
That profile button will be locked in HW mode,...

That profile button will be locked in HW mode, but can be remapped in the SW. We originally put this in requirement to lock this button in HW mode because once you have it bind to another action and...
Forum: iCUE Software 11-20-2018, 01:48 PM
Replies: 18
Views: 820
Posted By Greybeard
What about your LL fans? are you able to...

What about your LL fans? are you able to configure them now in iCUE? It's just odd to have both Commander Pros exhibits the same issue.
Forum: iCUE Software 11-20-2018, 01:38 PM
Replies: 5
Views: 926
Posted By Greybeard
Sorry for the delay. Patch notes for iCUE 3.9.93...

Sorry for the delay. Patch notes for iCUE 3.9.93 here http://forum.corsair.com/v3/showthread.php?t=182666
Forum: iCUE Software 11-15-2018, 01:48 PM
Replies: 8
Views: 600
Posted By Greybeard
Calling the software trash might be a stretch,...

Calling the software trash might be a stretch, but I can understand how it can be frustrating when trying to figure something out as simple as changing an LED color.

Try what DevBiker suggested....
Forum: iCUE Software 11-14-2018, 03:20 PM
Replies: 2
Views: 342
Posted By Greybeard
Not a bad idea at all. Thank you for sharing...

Not a bad idea at all. Thank you for sharing this. Like what DevBiker stated, we're always looking for new features in iCUE that would help to improve user experience.
Forum: iCUE Software 11-14-2018, 03:12 PM
Replies: 25
Views: 3,291
Posted By Greybeard
This should've been addressed with a new version...

This should've been addressed with a new version of iCUE. Are you still seeing this issue with your cooler?

And yeah, in no where in James' statement where he blamed the user. I'm just confused...
Forum: iCUE Software 11-14-2018, 02:52 PM
Replies: 32
Views: 2,652
Posted By Greybeard
Just in case you haven't seen this FAQ yet that...

Just in case you haven't seen this FAQ yet that we've put together to clarify some of the confusion regarding the iCUE Pop-Up notification. I hope this answers most of your questions.
...
Forum: Cooling 10-05-2018, 05:26 PM
Replies: 2
Views: 323
Posted By Greybeard
You probably have the fans connected to the MB...

You probably have the fans connected to the MB fan ports. If you have them connected on the Motherboard, try connecting your radiators fans to the cooler's pump, that way you can have control over...
Forum: Cooling 10-05-2018, 04:58 PM
Replies: 9
Views: 480
Posted By Greybeard
How long have you had that cooler? If you have...

How long have you had that cooler? If you have never replaced TIM ever since you have owned it, then its probably the reason why your CPU temp on idle went up.
Forum: iCUE Software 10-05-2018, 04:48 PM
Replies: 7
Views: 745
Posted By Greybeard
Hi, sorry to hear that. Never seen this before,...

Hi, sorry to hear that. Never seen this before, and I couldn't come up with a reason why would a DPI function cause iCUE to crash. Have you tried the mouse on a different system and see if you get...
Forum: iCUE Software 10-05-2018, 01:55 PM
Replies: 1
Views: 199
Posted By Greybeard
Hi, can you please be more specific as to how the...

Hi, can you please be more specific as to how the lighting node pro is laggy? are you referring to the lighting effect? or your system's video output?
Forum: iCUE Software 10-05-2018, 01:46 PM
Replies: 4
Views: 1,325
Posted By Greybeard
I will let him know that you sent him a message.

I will let him know that you sent him a message.
Forum: iCUE Software 10-05-2018, 01:45 PM
Replies: 2
Views: 296
Posted By Greybeard
Yes, you will be able to keep the fan setting for...

Yes, you will be able to keep the fan setting for you cooler as for the headset profile, you lose the lighting that you set and will go back to default rainbow.
Forum: iCUE Software 10-05-2018, 01:08 PM
Replies: 5
Views: 693
Posted By Greybeard
Try to uninstall it then do a fresh install and...

Try to uninstall it then do a fresh install and see if that will do the trick. Also it might have something to do with the new Windows update, although we have yet to confirm if that is really the...
Forum: iCUE Software 09-20-2018, 02:13 PM
Replies: 14
Views: 1,375
Posted By Greybeard
ah the power of "reboot" hehe Just glad that...

ah the power of "reboot" hehe

Just glad that you've got it all sorted out :)
Forum: iCUE Software 09-20-2018, 01:58 PM
Replies: 4
Views: 1,063
Posted By Greybeard
Check the Sabre's FW version, make sure it's...

Check the Sabre's FW version, make sure it's v2.04. If not, update it via iCUE

Also, when you say you're not able to change the DPI, is it on iCUE or on the hardware itself? I would also try a...
Forum: iCUE Software 09-19-2018, 06:27 PM
Replies: 14
Views: 1,375
Posted By Greybeard
Sounds like more on iCUE but have you tried...

Sounds like more on iCUE but have you tried flashing the memory's FW under setting in iCUE? Doing this will typically reset the LEDs on the memory.
Forum: iCUE Software 09-19-2018, 02:36 PM
Replies: 2
Views: 829
Posted By Greybeard
Hey Reap, Since C link and CUE have been combined...

Hey Reap, Since C link and CUE have been combined now, I would go with iCUE software. It'll support both your H115i cooler and Commander PRO. Plus, iCUE is now the one stop shop support for all our...
Forum: iCUE Software 08-27-2018, 04:11 PM
Replies: 9
Views: 1,024
Posted By Greybeard
We had that option in the past, but we ran into a...

We had that option in the past, but we ran into a lot of customers who unbind it and wasn't able to to reconfigure the left click back to default function so we decided to remove that option to avoid...
Forum: iCUE Software 08-27-2018, 02:37 PM
Replies: 115
Views: 8,124
Posted By Greybeard
I am not even sure if I want to respond to your...

I am not even sure if I want to respond to your smart phone analogy... its a bit off since computer parts functions way differently from a smart phone.

But I will address your # users that are...
Forum: iCUE Software 08-24-2018, 07:37 PM
Replies: 115
Views: 8,124
Posted By Greybeard
I'm not disagreeing with your lighting personal...

I'm not disagreeing with your lighting personal preference, having an option to disable the rainbow default lighting would be nice. I even said it myself that I'd prefer to have that feature. But not...
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