nECr0mAnCeR

Finally got a reply from Corsair. They want to replace the Link Hub. 1. It's brand new. 2. Every report I have seen says this started after the latest update. 3. A mix of brand new and existing Link Hubs ALL went bad at the same time? Right after the last update? I have a few spare Link hubs from previous builds. Rather than take pics and navigate the hurdles Corsair puts up for warranty replacement, I am going to test with my spares. Just a PITA as my system is VERY heavy and mounted on the wall. Now I have to drag it back down and test. For those wondering.... Windows 11 Pro AMD Ryzen 5800X3D Asus Strix Crosshair VIII Dark Hero 32GB Corsair RAM Gigabyte 4090 Gaming OC Power plan: performance No Sleep mode Corsair Link hub w/ 4 QX120MM fans on port 1. Nothing on Port 2.

Ticket# 2006657949 4 QX120 fans on Port 1. Nothing else. So why am I getting over-voltage alerts on both ports? Asus Crosshair VIII Dark Hero AMD Ryzen 5800X3D Gigabyte 4090 Gaming OC 32GB DDR4 3600 MSI 1000W PSU

Same issue. I only have 4 QX120 fans on Port 1 but getting over-voltage errors on both ports 1 and 2.

Hi All. Hoping someone has seen and fixed my issue. For starters all drivers and ICue 4/Armory Crate are up to date. Everything is working except.... Crosshair VIII dark Hero back IO area. No light at all. I've tried uninstalling and reinstalling both Armory Crate and ICue 4 as well as disabling and re-enabling plugins and in game lighting effects to no avail. I did notice that the Crosshair VIII Hero is on Corsairs compatibility list but the Dark Hero specifically is not. Can anyone deny/confirm that the Dark Hero is supported or not? Any help will be greatly appreciated and whoever helps will have their health toasted every time I crack a beer...... Running Windows 10 Pro on... Asus Crosshair VIII Dark Hero 16GB Vengeance SL DDR4 Asus ROG Strix gaming 3060ti H1501 Capellix Elite 4X QL 120mm 3X LL 120mm 3X ML 120MM 2X LS100 350mm

I'm going to go out on a limb and guess that an update/change to iCue is incompatible with/broke something in Armory Crate. Who is at fault is like the age old Chicken/Egg argument. It Should go without saying that whichever company releases an update first, should send it to the other for testing. Given the number of issues I am certain that's not happening. Asus and Corsair software updates remind me of when I gave my kids joint chores when they were little. All wanted to be the boss and madness, carnage and bloodshed ensued....

So my biggest question.... Do I need to sell one or both kidneys to purchase this?

So an update for anyone facing the same issue. Uninstalling and reinstalling ICue 4 did nothing. As a last resort before driving back to the store, I uninstalled ICue 4 and installed the latest version of iCue 3. Bang. Lit keyboard. I uninstalled ICue 3 and reinstalled ICue 4.... again.... and that did the trick. I guess paying top dollar for Corsair gear also signs you up to be an unpaid Beta tester for buggy/unfinished software...

I drove 1 hour, each way to pick up a new K100 after my K70 died. I unboxed it, plugged it in and ICue asks to update the firmware. Wanting to be sure that did everything correct I did so and..... Lighting dead. Tried soft reset at least a dozen times. Tried a hard reset (Pinhole under keyboard) several times to no avail. Still bricked. So either I drive 2 mores hours and exchange it, wait a week for Corsair's sad excuse for Support to respond to my ticket or ask you good folks here. I had more faith in you guys since Corsair seems only interested in selling stuff rather than actually supporting it. Thanks in advance for any help provided. Cheers.

Hello All, Awhile back I purchased an Ironclaw RGB Wireless mouse. After fighting for several days to get iCue to detect and control it I gave up and returned it. I went back to my wired Ironclaw. After a day or so the Wireless Ironclaw showed up, even though it is no longer attached. Anyone else have a similar issue and resolved it? Any help would be eternally appreciated. BTW, I uninstalled and reinstalled iCue several times to no avail Specs Gigabyte B450 motherboard Ryzen 2600 16Gb (2X8) Corsair Vengeance RGB Pro 1 Corsair Vengeance RGB enhancement kit (2 sticks) Gigabyte 5700XT Samsung 970 Pro 512Gb NVME Corsair RM850 Corsair H115i AiO 3X LL120s 2X LL140s Commander Pro Lighting Node w/ 4 strips K70 RGB mk.2 IronClaw wired MM800 Polaris ST100 Void Pro RGB PS, In case anyone from Corsair wonders in here. See all the Corsair stuff in my specs? Next build will have 0. There isn't enough RGB and cool lights in the world to put up with crappy software and non-existent support.

I have the same issue. Stopping iCue and restarting doesn't work. I went as far as going into Device Manager and stopping all of the stubborn iCue entries to no avail. Reboot is the only way to get things back to normal. I've stopped using sleep as a result.

So the nice folks at Corsair who sold me all of this stuff will not let me create a support ticket for iCue issues, so I decided to see if anyone here has had this issue and if they resolved it, how. I have Lighting node with 4 strips Commander pro 3 LL120mm fans 2 LL140mm fans 2 sticks Vengeance RGB Pro 2 lighting enhancement "dummy" sticks i115 Pro AiO ST100 stand Void Pro headset Iron Claw mouse K95 Platinum and of course the aforementioned MM800 After I installed the MM800, several of the profiles no longer load all of the lighting effects. one or more of the above mentioned devices will be dark. One profile doesn't load ANY. I have uninstalled iCue 3 times and reinstalled the latest. The last time was with IOBit uninstaller. Nada. Afte the reinstall, all of the the profiles are still present so something was left over. So much for IOBit. Any and all advice will be greatly appreciated. EDIT: I also deleted and re-imported all of the affected profiles several times to no avail. nECrO

Same here. It also happens randomly the whole time I am using my rig. When it does this sometimes the mouse hangs for a second. Hasn't happened in game though. I thought it may be a conflict with my Razer mouse so I gave it to my son and bought a Dark Core. I love the mouse but the issue persists.

Icue will work with those motherboards. Just don't install the software for the Gigabyte or Asus boards. It will conflict with Icue's ability to control RGB.

I'm having the same issue, even worse. I have the last two versions of Icue. Any advice before downgrading?