Enter key double tapping.

heroinjosh · #1 07-21-2012, 10:39 AM

Well, seven + months later my enter key on the k90 is now on the fritz. A single press now either works correctly, presses twice, or not at all.

Aside from memory every other piece of hardware from corsair will have been RMA'ed. Some multiple times!

Hopefully someone has a fix for it.

RAM GUY · #2 07-23-2012, 01:16 PM

Can you re-flash the firmware on your keyboard to see if it resolves the issue?

heroinjosh · #3 07-23-2012, 01:45 PM

Maybe it's doing it less? Still doing it though.

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RAM GUY · #4 07-24-2012, 11:54 AM

If it still acts up after the reflash, then we can replace the keyboard for you if you fill out a RMA request to the left. If you do so, provide me with your case number.

heroinjosh · #5 07-24-2012, 01:08 PM

That above post was done after reflashing the keyboard.

Case# 4879207

heroinjosh · #6 07-24-2012, 10:04 PM

So this is listed on the RMA for the keyboard.

Module Part Number: CWCH100

Is that correct?

Toasted · #7 07-25-2012, 06:16 AM

Yes it is listed in the parts list under "Vengeance K90 keyboard". Make sure you select "Mice and Keyboards".

CWCH100 is the Hydro Series H100.

RAM GUY · #8 07-25-2012, 12:13 PM

I updated your ticket.

heroinjosh · #9 07-28-2012, 09:55 PM

Received the replacement K90 and the problem is fixed but I have noticed a couple things.

The keyboard feels much more squishy. I'm wondering if they break in at all? It's noticeably quieter too. Was there a change between the initial batch and what you're currently shipping?

I've also noticed that the lock led's labels are not colored in any way. Just engraved lightly into the material. Under directly light they are fairly hard to read. I'd compare this to the first keyboard but I've already packaged it.

RAM GUY · #10 07-30-2012, 01:13 PM

Quote:

Originally Posted by heroinjosh

Received the replacement K90 and the problem is fixed but I have noticed a couple things.

The keyboard feels much more squishy. I'm wondering if they break in at all? It's noticeably quieter too. Was there a change between the initial batch and what you're currently shipping?

I've also noticed that the lock led's labels are not colored in any way. Just engraved lightly into the material. Under directly light they are fairly hard to read. I'd compare this to the first keyboard but I've already packaged it.

Glad the replacement resolved your issue. As far as I know, there was no change to any of our HID products beyond software. I'll check with the team though.